Business Systems


Business Databases

We are experts in a wide variety of systems.  We can help you with the design and build of a new database or upgrades and maintenance to your existing system.

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Systems Integrations

Systems Integrations

Streamline your business by having your IT systems talk to each other.  Add automation, remove any duplication and free up your time to do the real work.

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Project Management

Project Management

Choosing the right system of PM is essential to a successful project outcome. We provide different approaches that can be tailored for your specific project requirements.

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Business Systems

Business profitability  isn’t only about sales, it is also about efficiency and cost control.  That is why we have a systems integration team to help you automate and improve efficiency, reduce costs and manual handling, and improve the quality of your reporting and information.

Examples of use:

  • Transferring data between your web site and external systems, like CRM, accounts, email marketing portals, suppliers, or customer portals.
  • An internal database and application for the management of your day to day business activity.
  • Workflow and automation solutions.
  • Marketing automation, from a simple email auto-responder to a comprehensive pre-built sales automation system.
  • Integrating a shopping cart with an external stock control or ERP system.
  • Feeding enquiries from a website directly into your business management system or database.
  • Cloud applications to move internal processing out of the office and off the network.
  • Data warehousing and data mapping applications, validation and cleaning of data sets.

Our entire approach to business systems is to integrate and improve efficiency, so our team can work with you to look for opportunities to improve your business flow.


For those of a more technical bent, we are able to programme in PHP and MySQL on a Linux (web based) platform, including Javascript, Ajax and jQuery. Alternatively we can deliver using Microsoft technologies including C#, Visual Studio .NET, MS SQL Server, MS Access.  XML, SOAP and REST are important technologies for interoperability between systems.

Many products that you might be familiar with are based on these underlying technologies, so can benefit from the same skills. MS Dynamics, Rio, and many other well known commercial packages are based on Microsoft SQL server. Many other systems using the LAMP opensource technology stack, such as SugarCRM, OpenERP, and many others, meaning that these technologies cover a large proportion of the popular systems that you are likely to have in place.

Integration with popular accounting packages, such as the Sage suite and versions of Quickbooks are also available.

Business Systems Services

  • DatabasesThe key to a good database is the initial process for defining and understanding the business drivers behind it - why it is needed and what it is required to do.  Other things to consider at an early stage include:

    • the nature of the database's contents
    • how content will be added
    • how content will be retrieved
    •
  • Channel's team have developed integrations with the most popular accounting packages including Quick Books and Sage.  This integration is a classic example of how you use IT technology to drive cost out of your business by removing duplication.  Don't pay your team to do the work over and over again, use an IT system to automate this process.

    Examples of Accounts integrations that can be undertaken:

    • Importing sales data into accounts system from your e-commerce shopping cart
    •
  • Project Management with Channel can take a variety of forms.


    With experienced project managers we often use the traditional waterfall PM model, where the specification is agreed at the start of the project, and any changes to the scope are managed and discussed as the project evolves.

  • There are a variety of ways in which you can approach an IT or web development project.  There isn't always a right or wrong answer - often it is about working with you to select the approach which will bring you the best results.  To summarise our approach:

    1. If there is a pre-existing data integration or solution we would consider that first, as it should allow you the greatest range of functionality at an off-the-shelf price.  Sometimes you can purchase and implement an existing solution very quickly and cost effectively.
    2.

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